Privacy Policy

We may collect information you provide directly to us, including:

• Name
• Email address
• Login credentials
• Billing-related information
• Promissory note and payment information
• Participant and counterparty information (such as names and email addresses provided by you to invite them to the platform)
• You are responsible for ensuring you have the right to provide information about any person you invite or add to the Services.
• Uploaded documents and attachments
• Amendment comments and related records
• Other information you choose to provide through the Services

We may also automatically collect certain technical and usage information, including:

• IP address
• Browser and device information
• Pages visited
• Dates and times of access
• Usage and diagnostic information

We use cookies and similar technologies to operate and improve the Services.

We may use Google Analytics to better understand how users interact with the Services.

Payment Information

Payments made through the Services are processed by third-party payment processors, including Stripe. Rexnote does not store complete payment card numbers or complete bank account numbers. We may retain limited payment-related information, including transaction details and the last four digits of payment cards or bank accounts, as provided by our payment processor, to support the operation of the Services.

We do not intentionally request sensitive personal information through the Services. Users should avoid uploading sensitive personal information unless specifically requested by Rexnote or reasonably necessary to use the Services.

We may use information to:

• Provide, operate, maintain, and improve the Services
• Manage accounts and linked notes
• Process payments and related transactions
• Send transactional emails, reminders, notifications, invitations, and updates
• Send marketing communications
• Provide customer support and troubleshoot issues
• Monitor security, prevent fraud, and enforce our policies
• Comply with legal obligations

Authorized Rexnote personnel may access account or note information when reasonably necessary to provide technical support, maintain the Services, investigate issues, prevent fraud, or protect the security and integrity of the platform.

We may also use aggregated or deidentified information to operate, analyze, improve, and develop the Services.

If a note is linked between counterparties, certain note information may be visible to authorized linked users, including:

• Participant information
• Balances and payment schedules
• Transaction history
• Uploaded documents
• Amendment proposals and comments

Linked users may view information associated with shared notes and may propose amendments through the Services.

We may also share information with service providers that help us operate the Services, including payment processors, hosting providers, analytics providers, and email delivery providers.

We may disclose information:

• With your consent or direction
• To comply with applicable law or legal process
• To protect rights, safety, and security
• In connection with a merger, financing, acquisition, or sale of assets

We do not sell personal information for money.

We retain information for as long as reasonably necessary to provide the Services, maintain records, comply with legal obligations, resolve disputes, and enforce our agreements.

If you delete your account, certain information (including promissory notes, transaction histories, and amendment logs linked to an active counterparty) may be retained to preserve the integrity of the record for the remaining party, as well as for recordkeeping, security, legal compliance, and backup systems.

We use reasonable administrative, technical, and organizational safeguards designed to protect information stored through the Services. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Users are responsible for maintaining the confidentiality of their account credentials.

You may update certain account information through your account settings or by contacting us.

You may opt out of marketing emails using the unsubscribe link included in those emails. You may still receive transactional or service-related communications.

Most web browsers allow you to control cookies through browser settings.

The Services are not directed to children under 18, and we do not knowingly collect personal information from children under 18.

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date above. We encourage you to review this Privacy Policy periodically.

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

privacy@rexnote.com